Delivery

Delivery cost is automatically calculated at checkout based on location, order weight, and total spend. We make your item the moment you order it, this means it could take 3-5 days for us to dispatch it.

Remember, your order is then collected by the couriers. Please remember to include the courier shipping time to your delivery estimates.

If your order is urgent please contact hello@ampdesignworks.co.uk prior to ordering. Thank you!

Please remember to include delivery time by the couriers, in your estimated time for receipt.
Royal Mail 48: Usually 2-4 days.
Royal Mail 24: Usually 1-2 days.
Courier: Usually next day.

UK Mainland delivery structures. Please check Royal Mail or courier specific website for your specific locations.

Shipping Area Shipping Level Shipping Cost
Mainland UK and Northern Ireland Free Standard Delivery Orders over £50
Royal Mail Tracked 48 £3.99
Royal Mail Tracked 24 £4.99
Courier Next Day £6.00

Returns & Exchanges

We are sorry that you need to return your order

We are happy to refund your products within 30 days of purchase. Simply send your items back to us in 'NEW CONDITION' and we will refund your original payment method within 7 working days. If your items are not in like new condition, we reserve the right to partially refund. We will not accept any products that have been used.

We do not take responsibility for return postage costs, and initial postage costs will not be refunded. 

If you purchased a bespoke item and no longer wish to keep it, we regret to inform you that we cannot offer a refund, as these items are customised specifically for you or your business.

How to return your items

  1. Contact us to talk about what you are returning and your reasons for the return to hello@ampdesignworks.co.uk.
  2. Send your return to AMP Designworks, 5 Wingfield Crescent, SK17 9GY.
  3. We will refund your original payment method in line with our Return Policy terms.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right where possible. We will ask for evidence of damaged items in the form of an image to be able to issue a refund or exchange for the product.

Exchanges

The fastest way to ensure you get what you want is to return the item you have once you have contacted a member of the team, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.